This privacy statement applies to the ASO website including the online database site powered by Memberclicks only. It tells you how we collect information from you and how we use it. The ASO Privacy statement was last updated July 2014.
The ASO website, aso.asn.au is managed by Vanguard Health.
aso.asn.au collects personal information that you choose to give us, for example your email address.
If you visit our site to read or download information, we record the following information for statistical purposes:
- Your server address and associated country
- The pages you accessed and the documents you downloaded
- The date and time you visited the site
- The previous site you visited
- Your operating system (e.g. Windows, Mac)
- The type of browser you use (e.g. Internet Explorer).
- Your Network properties including service provider, hostname and connection speed (e.g. Telstra)
We use Google Analytics to collect this information and store it in our online account that is protected by Google’s security and privacy policies. Google Analytics reports do not include identifiable information about site users.
Cookies are pieces of information that a website can transfer to an individual's computer. We do not use persistent cookies. We only use session-based cookies for the single sign-on service and to gather anonymous website usage data to help us improve the structure and functionality of aso.asn.au. You can change your web browser settings to reject cookies or to prompt you each time a website wishes to add a cookie to your browser. Some functionality on the website may be affected by this.
We will not attempt to identify users or their browsing activities. However, there are some circumstances when we may need to disclose information that may be used to identify users to law enforcement authorities.
aso.asn.au Member’s Only Account
The aso.asn.au member’s only database has been developed in conjunction with Memberclicks (acting as our service provider).
All ASO members are provided access to a password secured area of aso.asn.au. In this area we collect any information you choose to include in your aso.asn.au account. This could include:
- Biographic details: name, email address,
- Geographic details: address
- Demographic details: e.g., occupation position
We also log account activity such as last login, attempted logins and password changes. You can see much of this in your account history.
Use of Your Personal Information
Any personal information you provide to us, including your email address will only be used or disclosed for the purpose for which you have provided it for example sending member bulletins, updates and media releases.
Your personal information will not be used or disclosed for any other purpose without your consent.
We do not share information about you with other government agencies or other organisations without your permission unless it:
- is necessary to provide you with a service that you have requested;
- is required or authorised by law; or
- will prevent or lessen a serious and imminent threat to somebody's health.
If we ask you for personal information in order to provide you with a service that you have requested then we will tell you how we intend to use that personal information if you choose to give it to us.
We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse. These steps include storing electronic files in secure facilities, encryption of data, regular backups of data we hold, audit and logging mechanisms and physical access restrictions.
Equally MemberClicks provides the following security mechanisms for storing your personal data:
PCI Compliance - The credit card industry's standard for security
PCI compliance is a must for any organization that wants to accept credit card payments online. Our security is comprehensive enough to be certified as PCI compliant. Click here to see what this means for you.
Protected by redundant enterprise class Cisco hardware. 24x7 security monitoring of firewalls by certified security technicians.
128-bit Secure Sockets Layer (SSL) data encryption. All financial data related to Form Module is passed via SSL.
Data Center Security
All hardware and services are located in a secure data center (an ISO 9001:2000-certified provider) that is monitored onsite 24x7x365. Multiple security checkpoints must be cleared to gain access to data center. Closed-circuit television cameras record all data center activity. Data center network infrastructure provides multiple security layers to safeguard against unauthorised access.
Access to private areas of your MemberClicks service requires a login using your unique username and password. To ensure safety, these passwords can be changed at anytime.
Others log out each user’s login session after 60 minutes of inactivity to prevent unintended access. For user convenience, a timeout notification box appears minutes before the logout and gives the option to continue the session.
User group permissions
You can decide what access to member information and product feature each type of user (member, staff, board member, vendor, etc.) has.
Users can elect to hide specific profile fields from all users that have permission to see their profiles. Only administrators have permission to see these hidden attributes.
Extra protection for financial information
All credit card numbers and security codes are stored in an encrypted state in the database.
We store your data, and that is all we do with it. Unlike other companies, we do not share your data with anyone.
Secure, redundant backups
We go above and beyond. Instead of CD or tape backups, we have dedicated data storage devices that are backed up frequently and moved offsite to a secure location.
When no longer required, personal information is destroyed in a secure manner.
Access to Your Personal Information
You may gain access to personal information about you that we hold. You can have us correct any errors or delete the information we have about you.
You may request to be unsubscribed from any further contact from us whenever you choose.
To protect your privacy and the privacy of others, we may have to gain evidence of your identity before we can give you access to information about you or to allow the necessary changes to be made.
If you have forgotten your username for your aso.asn.au Member’s Only Account, we are able to assist you to regain access to your account through the email address you have provided to us.
How to Contact Us
If at any time you believe the ASO has not adhered to the principles referred to in this privacy statement or have any other comments, please Contact Us.